Experienced CRM entrepreneur (> 25 years) for customer engagement and experience challenges! My motto is "customer convenience will give you loyalty!". With this motto I help my customers to create and implement a sustainable customer focused way of working that supports the customers journeys and will contribute to the customer experience. Connecting processes, people and ICT solutions.
My customers can be found in several industries (B2B and B2C), like education, leisure, government, insurance, professional services, manufacturing industry.