Ahmed Maher Youssef
Managing Partner – Customer Experience Operations Consultant
Maher is globally recognized as one of the leading CX industries. He is a specialist in strategies revolving around ROI of CXM & Digital transformation, he is a pioneering CX adoption & an expert in stitching customer journey mapping cross-functional workflows that impact customer-centricity. His keynote sessions & workshops emphasize expertise on more insight into creating competitive advantage by putting CX first, which is an embodiment of his 20+ years experience in this territory. He supported major brands in the Gulf, MENA & Europe. Maher holds an Executive MBA, and a wide range of professional certifications incl.