Head of Customer Experience
Adriana is a senior executive with more than 25 years in Strategic Marketing and Customer Experience Management. Her comfort zone is where strategy, marketing and technologies converge to design and improve the customer experience. In the years she helped primary brands mainly in the Telco, Financial and Retail industries to become customer-centric and drive business growth through technologies, data and customer insights. Adriana is currently Head of the Customer Experience practice in AppQuality, one of the most innovative companies in the panorama of CX and UX insights solutions based on communities and crowd.