Kris is a Change & Transformation Leader, who demonstrates intense drive and deep passion for customers, business results, and people. Kris helps companies and organizations lift-off, expand, transform, become bigger and better. With over 25 years’ experience in building, expanding or transforming businesses and operations from non-existing or underperforming to become Best In Class. He implements organizations, products/services and processes with an outside-in mindset, whilst realizing optimal profitability, commercial success, customer and employee satisfaction. Being a Bachelor in Applied Psychology & Master in Neuro-Linguistic Programming, human understanding and Communication is his trademark. He founded and owns the company Gung-Ho, which provides end-to-end consultancy & implementation of Customer Centricity initiatives and Leadership Development programs and coaching.