Awards Chairman - Ian Golding
Ian is a world-renowned CX specialist, whose definitive Masterclasses help professionals unlock their CX potential. We’re delighted to have him on board as Awards Chairman.To keep the Awards fair and transparent, we use independent judges to assess each category. Becoming a judge is a fantastic opportunity to learn about the latest CX developments, network with other professionals and offer your feedback on the entries.
And our judges really enjoy the experience: 100% of those surveyed after last year’s Awards expressed satisfaction with the overall experience!
Many return each year, to see how the industry has moved forward and what new CX ideas are circulating. One has judged with us 20 times!
This year, we’ve also founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements.
Ambassadors
Ian Golding
Customer Experience Specialist
Edwin Best
CRM & CX Expert and Owner
Renata Liuzzi
Managing Partner
Marleen van Wijk, CCXP
Managing Director
Gökhan Kara, CCXP
Customer Experience Advisor
Imad Hazeem
Speaker & Trainer
Jaap Wilms, CCXP
CEO
Nienke Bloem, CCXP
Co-Founder
Olga Guseva, CCXP
Founding Partner
Raphael Hergge, CCXP
International Customer Experience Leader
Yash Sultania
CEO/Founder
Eytan Hattem, CCXP
Chief Innovation & Business Solutions Officer
Judges
Faran Niaz
Customer Experience Specialist & Change Expert│ CX Implementation Coach | Global Keynote Speaker│
Andreas Constantinides
Head of Messaging & Marketing Consultancy Network
Hannah Foley
Founder
Hendrik Weber
Sr Manager Global CX Partnerships
Jaap Jansens
Sr. Customer Experience Consultant
Lynn Baker
Managing Director
Miles C. Thomas
Founder
Sirte Pihlaja
CEO
Alina Dimbean
Head of Customer Experience
Anna Noakes Schulze
Senior Partner for Customer Experience
Brendan Leece
International Customer Experience Manager
Caroline van der Geld
Global Patient Experience Lead
Daniel Sharaiha
Chief HR and Customer Experience Officer
Gabriela Ciupitu
Customer Experience Manager
Idit Aloni
VP Marketing
Ijeoma Okeke
Chief Customer Experience Officer
Maria Kallergi
Customer Experience Manager
Omnia Ahmed
Head of Customer Experience UAE
Ostoja Borkovic
Founder
Peter Henderson
Director
Rinus Verhart
Manager Customer Contact
Ruud Verduin
Consultancy Director
Sergey Garchenko
Business Operations Manager
Sri Safitri
DEVP Customer Experience & Digitalisation
Adele Baret
Digital Customer Experience Consultant
Ankesh Agarwal
Director, CX Advisory and VoC Platforms
Arjen van Hijum
CEO
BIJU G NAIR
Head of Customer Experience & Service Strategy
Brendan Tremble
Co-founder & Director
Bruno Guimarães
Founder
Corinne Fenech
Lead Consultant and Trainer
Danny Peters
CEO / Co-Founder
Erik Wiegert
Founder sharcx
Frans Reichardt
Owner
Genevieve Bruketa-Baskovic
Founding Director
Gregorio Uglioni, CCXP
Head of Transformation Operations Services
Henk Jager
Managing consultant @ CX Services
Ian Stokol
Senior CX Manager
Ismail Ozenc, CCXP
CX Lead & Consultant
Jef Teugels, CCXP
CEO MarketCulture Europe
Johan Jonker
Manager Hospitality
Joost van de Ven
GM Western Europe
Konstantin Chervony
Head of Direction, Digital Corporate Bank
Kris Wauters
Managing Director
Laith Al-Alami
International Trainer & Speaker
Mandisa Makubalo
Managing Director
Marcela Herrendoerfer
Founder and Customer Experience Specialist
Michael Brandt, CCXP
CX Sherpa
Olga Tsygankova
Principal Experience Consultant
Piyali Chatterjee
Senior Vice President, CX Practice Head
Senka Sušac
Customer Experience Coordinator
Shefali Takalkar
Executive Creative Director - Content
Shushanik Ghaltakhchyan
Founder - CEO
Sumarie Schreiner, CCXP
Founder and Owner
Sunil Tanuku
Vice President of Delivery, Technology & Business Services
Susannah Simmons
Owner & Founder
Vivie Chorianopoulou
Head of Customer Experience
Zayne Nair
Co-Founder
Zora Hoare, CCXP
Head of Customer & Employee Experience