Meet the Judges

Meet the Judges who will be bringing their industry knowledge and category specific skillsets to assess this year Awards Finalists. Of course we also take care to ensure there are no conflicts of interest and all Judges also sign a confidentiality agreement.

Many past entrants have found it beneficial to take part in judging to help with entry structure and content in future years. Of course you cannot judge in the same category as you or your company are entering but there are plenty of categories to get involved in to ensure that this doesn’t happen.

This page is constantly being updated as more Judges are approved to be part of the panels. Make sure you revisit it to discover more about our Judges.

If you are interested in becoming a Judge at the Awards why not visit our “Apply to Judge” page to find out more and to see whether you would benefit from joining the Judges below.


Ian Golding

Customer Experience Specialist


Stefan Osthaus

CEO


Daniel Ord, CCXP

Founder & Director


Craig Lee

Customer Experience Director


Nienke Bloem

Co-Founder


Olivier Mourrieras

CX-impact


Marcus von Kloeden

Managing Director


Stefan Kolle

CEO


Gayana Helder

Managing Director


Marleen van Wijk

Managing Director


Babs Asselbergs

Co-Founder


Jan Rozendaal

Managing consultant and co-owner


Sirte Pihlaja

CEO


Jan Richards

Head of Insights and Planning


Olga Guseva

Managing Partner


Chantel Botha

Experience Director


Jaap Wilms

International CX Consultant


Anita Siassios, CCXP

Managing Director


Els Dhaeze

CX Architect


Elly Domene

Chief of Staff & Global Customer Experience


Nils Schmeling

Managing Partner


Jaap Jansens

Sr. Customer Experience Consultant


Thirza Rottier

Customer Experience Management Consultant


David Savage

Owner / Strategist


Alexander Hamel

Customer Service Management Consultant


Riccardo Osti

CEO


Dr. Anil Pillai

Director


Douwe Deinum

Director


Hugo van der Loo

Manager Customer Services


Annelies D'Hondt

CXP Strategy and Business Transformation Consultant


Tirza Schmidt

Customer Experience Manager


Jocelyn McConnachie

Senior CX Expert


Edwin Best

CRM & Customer Experience expert / owner


Shimon Ben Ayoun

Managing Director


Jos Caelers

CEO


Lorna Makau - Cheruiyot

Senior Manager, Service Experience and Compliance


Marlan Hardie

People Engagement Officer


Aslan Patov

Partner


Gökhan Kara

CX Manager


Diane Magers

CEO


Ann-Marie O'Donnell

Customer Strategy Director


Ruud Verduin

Head of Consulting


Marcko Willemsen

Senior Customer Experience Consultant


Praveen Nijhara

CEO


Jurrien Kamst

Owner


Remi WEBER DUBLARON, MBA CCXP

Business Consultant


Siska Bossuyt

Customer Enthusiasm Officer


Joacim Lundberg

Customer analyst


Gerrit Piksen

Expert Customer Insights


Spiros Milonas

Founder


Stephanie Ogulin

Managing Director | Experience Design


Danielle Navas-Brandt

Managing Director


Tony Lynch

Managing Director


Gerda Swinkels-Legierse

Customer Experience Manager


Alex Hoosemans

Customer Experience Manager


Faran Niaz

GLOBAL HEAD OF CUSTOMER EXPERIENCE


Anna Noakes Schulze

Founder & Director


Demet Tunç

CX Council Director / Management consultant


Vassilis Vassiliadis

Founder


Hendrik Weber

Sr Manager Global CX Partnerships


Jesko Kandzorra

Head CX Processes


Dave Wurms

CEO


dr Jean-Pierre Thomassen

Chairman


Ingrid Gordijn

Programme Manager Customer Centricity


Cyreta Laws

Operations and Cx Experience Manager


Eric Kluitenberg

Manager Operations CARE & Design


Daniel Van Hove

CCO


Tue Søttrup

VP of Customer Experience


Thomas Bagnall

Vice President of Strategy and Digital


Martijn van Keulen

Kantar


Nicolette Wuring

Interim Global Customer Experience Director


Olga Kullander

Head of Customer Experience & Business Process


Rinus Verhart

Manager Customer Contact


Hilde van Gestel

Lead Customer Experience & Quality


Romina Longo

Managing Director


Martin Mason

Head of Customer Experience


Maurice Whelan

FOUNDER, MANAGING DIRECTOR


Caroline van der Geld

Global Senior Manager Patient Experience


Arne Roex

Customer Experience Manager


Bawa Grover

Managing Partner and Director


Claudia Gindorf-Bjelkengren

Director Customer Service Transformation EMEA


Birgitta Brys

Chief Customer Service Officer


Alison Circle

Chief Customer Experience Officer


Diana Othieno

Senior Manager, Customer Experience


Mohan Krishnaraj

Vice President and Global Head, User Experience Design


Liam James

Head of Client Development, International & Executive


Paul Carter

Managing Director


Mark Janssen

Account Manager


Patricia Stone

Head Customer Experience & Analytics


Marjolein Droog

Customer Strategy - Senior Associate


Adil Abdullayev

CEO