Awards Chairman - Ian Golding
Ian is a world-renowned CX specialist, whose definitive Masterclasses help professionals unlock their CX potential. We’re delighted to have him on board as Awards Chairman.To keep the Awards fair and transparent, we use independent judges to assess each category. Becoming a judge is a fantastic opportunity to learn about the latest CX developments, network with other professionals and offer your feedback on the entries.
And our judges really enjoy the experience: 100% of those surveyed after last year’s Awards expressed satisfaction with the overall experience!
Many return each year, to see how the industry has moved forward and what new CX ideas are circulating. One has judged with us 20 times!
This year, we’ve also founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements.
Adil Abdullayev
CEO
Alex Hoosemans
Customer Experience Manager
Alexander Hamel
Customer Service Management Consultant
Aline Mueller
#CXWINGWOMAN
Alison Circle
Chief Customer Experience Officer
Anita Siassios, CCXP
Managing Director
Ann-Marie O'Donnell
Customer Strategy Director
Anna Noakes Schulze
Senior Partner for Customer Experience
Annelies D'Hondt
CXP Strategy and Business Transformation Consultant
ARIF ALI GEZMISOGLU
VP CUSTOMER EXPERIENCE & RELATIONS
Arne Roex
Customer Experience Manager
Babs Asselbergs
Co-Founder
Birgitta Brys
Chief Customer Service Officer
Bram Weerts
Head of Global Sales
Caroline van der Geld
Global Senior Manager Patient Experience
CLARE MUSCUTT
Founder and Director
Claudia Gindorf-Bjelkengren
Director Customer Service Transformation EMEA
Craig Lee
Customer Experience Director
Cyreta Laws
Operations and Cx Experience Manager
Daniel Van Hove
CCO
Danielle Navas-Brandt
Managing Director
Dave Wurms
CEO
David Savage
Owner / Strategist
Demet Tunç
CX Council Director / Management consultant
Diana Othieno
Senior Manager, Customer Experience
Diane Magers
CEO
Donna O'Toole
CEO
Douwe Deinum
Director
Dr Francis Goh
CEO & Founder
dr Jean-Pierre Thomassen
Chairman
Edwin Best
CRM & Customer Experience expert / owner
Elly Domene
Chief of Staff & Global Customer Experience
Els Dhaeze
CX Architect
Eric Kluitenberg
Manager Operations CARE & Design
Erik Vercouteren
former Executive Vice President Customer Experience
Evgeny Kolbin
Vice-President, Director of “Digital Corporate Bank” Division
Faran Niaz
GLOBAL HEAD OF CUSTOMER EXPERIENCE
Gayana Helder
Managing Director
Gerda Swinkels-Legierse
Customer Experience Manager
Gerrit Piksen
Expert Customer Insights
Gökhan Kara
CX Manager
Hendrik Weber
Sr Manager Global CX Partnerships
Hilde van Gestel
Lead Customer Experience & Quality
Hugo van der Loo
Manager Customer Services
Ian Golding
Customer Experience Specialist
Ingrid Gordijn
Programme Manager Customer Centricity
Isabelle Peigneur
Customer Excellence Group Manager - Member of the Management Team
Jaap Jansens
Sr. Customer Experience Consultant
Jaap Wilms
International CX Consultant
Jan Rozendaal
Managing consultant and co-owner
Jesko Kandzorra
Head CX Processes
Joacim Lundberg
Customer analyst
Jocelyn McConnachie
Senior CX Expert
Jos Caelers
CEO
Jurrien Kamst
Owner
Katia Janssens
Head of Front Office Sales
Laura Tengerdi
Head of Communications and Customer Experience
Liam James
Head of Client Development, International & Executive
Lorna Makau - Cheruiyot
Senior Manager, Service Experience and Compliance
Lynet Owuor
Head of Customer Experience Department
Marcko Willemsen
Senior Customer Experience Consultant
Marjolein Droog
Customer Strategy - Senior Associate
Mark Janssen
Account Manager
Marlan Hardie
People Engagement Officer
Marleen van Wijk
Managing Director
Martijn van Keulen
Kantar
Martin Mason
Head of Customer Experience
Matthias Marino
Business Director
Maurice Whelan
FOUNDER, MANAGING DIRECTOR
Mohan Krishnaraj
Vice President and Global Head, User Experience Design
Nicolette Wuring
Interim Global Customer Experience Director
Nienke Bloem
Co-Founder
Nils Schmeling
Managing Partner
Olga Guseva
Managing Partner
Olga Kullander
Head of Customer Experience & Business Process
Olivier Mourrieras
CX-impact
Patricia Stone
Head Customer Experience & Analytics
Paul Carter
Managing Director
Peter Kmosko
Founder/CEO
Praveen Nijhara
CEO
Remi WEBER, MBA CCXP
Business Consultant
Renata Liuzzi
Managing Partner
Riccardo Osti
CEO
Rinus Verhart
Manager Customer Contact
Romina Longo
Founder -General Manager
Ronald Rong
Customer Success Manager - EMEA
Ruud Verduin
Head of Consulting
Shimon Ben Ayoun
Managing Director
Sirte Pihlaja
CEO
Siska Bossuyt
Customer Enthusiasm Officer
Spiros Milonas
Founder
Stefan Kolle
CEO
Stefan Osthaus
CEO
Stephanie Ogulin
Managing Director | Experience Design
Thirza Rottier
Customer Experience Management Consultant
Thomas Bagnall
Vice President of Strategy and Digital
Tirza Schmidt
Customer Experience Manager
Tony Lynch
Managing Director
Tue Søttrup
VP of Customer Experience
Vassilis Vassiliadis
Founder