Awards Chairman - Ian Golding
Ian is a world-renowned CX specialist, whose definitive Masterclasses help professionals unlock their CX potential. We’re delighted to have him on board as Awards Chairman.To keep the Awards fair and transparent, we use independent judges to assess each category. Becoming a judge is a fantastic opportunity to learn about the latest CX developments, network with other professionals and offer your feedback on the entries.
And our judges really enjoy the experience: 100% of those surveyed after last year’s Awards expressed satisfaction with the overall experience!
Many return each year, to see how the industry has moved forward and what new CX ideas are circulating. One has judged with us 20 times!
This year, we’ve also founded The Judge Club, where our most experienced judges get together to review the judging process and make recommendations for future improvements.
Ambassadors
Ian Golding
Customer Experience Specialist
Renata Liuzzi
Managing Partner
Marleen van Wijk
Managing Director
Gökhan Kara
Customer Experience Advisor
Nienke Bloem
Co-Founder
Olga Guseva
Managing Partner
Judges
Faran Niaz
Customer Experience Specialist & Change Expert│ CX Implementation Coach | Global Keynote Speaker│
Hendrik Weber
Sr Manager Global CX Partnerships
Ruud Verduin
Consultancy Director
Eytan Hattem, CCXP
Chief Innovation & Business Solutions Officer
Gregorio Uglioni, CCXP
Head of Transformation Operations Services
Ismail Ozenc, CCXP
CX Lead & Consultant
Joost van de Ven
GM Western Europe
Mandisa Makubalo
Managing Director
Sumarie Schreiner, CCXP
Founder and Owner
Sunil Tanuku
Vice President of Delivery, Technology & Business Services